“An employee at the main branch of the Worcester Public Library, speaking for herself and not the library, said the main branch serves as the city’s defacto day shelter for homeless people, but employees there often find themselves unequipped to help the homeless patrons. The employee, Elizabeth McKinstry, said the task force should look at staffing social workers at the library to help the homeless people who shelter there.
‘We really need someone onsite to help us do what we want to do as librarians, which is help people,’ said McKinstry.
She also added she was disappointed no one from the library was included on the task force.”