“But while some libraries have looked for ways to dissuade the homeless from using their facilities, leaders in Richmond have taken a different tack.
Over the past two years, they have eliminated rules that targeted people without housing by banning such items as large bags and bedrolls and begun adding services aimed at aiding the growing class of patrons. They made it easier for people without state identification to access the library’s computers, which are heavily used by homeless and low-income people for both job searches and entertainment. And, power outlets being an in-demand commodity among the homeless, this month they installed a cellphone charging station.
By April, they plan to hire a part-time social worker to work directly with homeless patrons.”